The staff couldn't have been nicer. The room was very nicely appointed. The breakfast was great - fabulous buffet. Josh, the food manager was very hands on and helped me pick a wine for dinner that I really enjoyed. Other staff were very helpful also, in particular, Rose, Adam and Sajjad.
Fern
سبتمبر 2023
Upon arrival/ check in we mentioned to the lady on the desk we had a theatre booking and she gave us an early check in which enabled us to freshen up after long journey. The room was clean and had all amenities. The hotel looks exceptional from the outside and the lobby/restaurant and bar all looked incredible.
James
أكتوبر 2023
The location and the quirkiness of the hotel
Maxine
أكتوبر 2023
The hotel was in an ideal position next to a street with lots of excellent restaurants. Nice and safe high quality area. Good public transport close.
Roger
مارس 2024
Very charming, very helpful staff, great location. We stayed in a suite and it was beautiful. The Esq bar downstairs was lovely.
Amber
أكتوبر 2024
Perfect Location Perfect staff Lovely decoration
Olivier
أبريل 2024
This is my first day in the hotel,August 26th, 2024, which I booked for 5 night till August 30th and honestly speaking I don't need to wait till the end of my stay to appreciate the excellent services provided by the whole staff including the reception, house keeping, room service, and the restaurant staff. They are always smiling, friendly, very polite, always supporting, hard working, the girl in the restaurant was exceptional, very hard working and never stopped working and helping customers for so many hours and have kept her smile and dedication. The men in the resturant in the breakfast were also amazing and very friendly, I can also appreciate the same dedication and hard working,and the friendliness of all of them. Cleanliness of the Resturant was impressive and was also very organized. I liked the idea to scan QR code inside the room, where you can scan it, then the list of services will be automatically loaded. Then you can order for anything without calling the reception. I tried this service yesterday and asked for a dental kit, the staff brought it to me fastly.
Mohamed
أغسطس 2024
The location and very good cleanliness of the room
İsmai̇l
أكتوبر 2024
Very lovely and cozy hotel in the hearth of Chealsea. The location is amazing very close to shopping districts. The lre are many restaurants, coffee shops, patisseries close to the hotel. They have English style breakfast which was enough in many aspects except the variaty of cheeses. For our next trip we'll stay in this same hotel for sure.
Burcu
يوليو 2024
The room was clean ,modern and well looked after during our stay and the location was spot on for our visit as it was a 5 mins walk to Museums and Knightsbridge and the tube was only 5 mins away and there was a lot of places to eat and drink in the immediate area The staff were all friendly and helpful
Nadine
يناير 2025